Privacy

Privacy Policy:


Elevate Cleans is committed to respecting your privacy and securely maintaining your personal information. The information Elevate Cleans collects from you and how we use it is summarized as follows:

The Information Elevate Cleans Collects

As of July 28, 2016, Elevate Cleans does not actively collect information from this website. However, in the future, Elevate Cleans may collect information (including name, address, telephone number, email address, device location, transaction information, credit card or other payment information and date of birth) when you:
  • Sign up for email updates
  • Participate in a contest or sweepstakes
  • Participate in a marketing survey, promotion or event
  • Otherwise provide us with information
Elevate Cleans will maintain the information that you provide, along with a record of your transactions in a secure database. Elevate Cleans may supplement the information you provide with data that is publicly available and data received from other reputable sources

How Elevate Cleans Uses the Information it Collects

Elevate Cleans aims to employ the industry’s best talent and be the recognized leader in housekeeping quality and service. Our mission is to provide exceptional housekeeping services that deliver, without fail, the deepest and most protective clean. To do this, we live by our three core values:
  • Professional
  • Humble
  • Accountable
To achieve this goal, Elevate Cleans may collect information to:
  • Optimize the functionality of our website to make it easier to use
  • Customize our communications to you and our other clients
  • Provide services you request
  • Send you promotional offers we believe will be of interest to you
  • Send you email updates
  • Recognize you when you return to our website
  • Identify your service preferences
  • Improve our customer service

Information Elevate Cleans Shares with Third Parties & Your Privacy Rights

Elevate Cleans may be required to disclose specific information upon governmental request, in response to a court order, or when required by law to do so. Elevate Cleans may also share information with companies assisting in fraud protection or investigation; however, Elevate Cleans does not provide any information to these agencies or companies for marketing or commercial purposes.

Cookies

Cookies are small data files stored on your computer by your web browser. Cookies allow Elevate Cleans to enhance and personalize your online experience.

Updating and/or Reviewing Your Information

To update your personal information on file with Elevate Cleans, please contact us at (410) 505-4398. Limited information will be available to you in order to safeguard your privacy. We will need to validate your identity before you update or review your information.

Security

It is Elevate Cleans’ intent to protect against loss, misuse or alteration of information that we have collected from you or received from other reputable sources. Elevate Cleans will use various current technologies and processes to protect our client’s data and limits the information provided to outside companies with whom we contract to only what they need to provide their services. It is Elevate Cleans’ practice to encrypt sensitive data we receive or transmit.

Policy Changes

On occasion, Elevate Cleans may use customer information for unanticipated uses not previously disclosed in this Privacy Policy. If Elevate Cleans’ Privacy Policy and/or information practices change, we will update this Privacy Policy on our website. For this reason, Elevate Cleans encourages our clients to review our Privacy Policy periodically.

Quality Assurance for Customer Service Purposes

To make sure we continue to offer the best service possible, your communication with Elevate Cleans’ staff members may be monitored for quality assurance.

Questions or Comments

For questions, comments or assistance concerning Elevate Cleans’ Privacy Policy, please contact us at (410) 505-4398.